Complete Telecom Fraud Detection & Call Detail Record Reporting
SDReporter is the complete Telecom Fraud Detection and Call Detail Record (CDR) reporting and analysis solution for Acme Packet Session Border Controllers, BroadWorks, Metaswitch, and Cisco Call Manager. Designed to be simple and efficient, SDReporter is easy to install and provides comprehensive telecom fraud, call completion, and Quality of Service (QoS) reports and alarms.
TransNexus offers a free evaluation version of SDReporter, with complimentary installation services and 30 days technical support.
Telecom Fraud Detection
TransNexus solutions effectively eliminate the problems of traffic pumping fraud, PBX hacking, revenue sharing fraud, blind transfers, and call forwarding fraud for VoIP providers. The solution is to include smart monitoring features that sense when there is an unusual spike in call traffic to a specific destination. When a suspicious spike occurs, the TransNexus system simply and automatically blacklists the route, ensuring that fraud losses are kept to an absolute minimum without interrupting legitimate calls. TransNexus fraud detection features also include fraud blacklists, fraud scoring, call diversion, and call blocking.
Telecom Fraud Detection for BroadWorks
SDReporter supports the BroadWorks Open Client Interface – Provisioning (OCI-P) Applications Program Interface (API). This new feature enables the TransNexus fraud detection software to automatically block calls, or change the calling plan, for any user, group or service provider configured in BroadWorks. TransNexus fraud detection software can use either RADIUS accounting records reported by BroadWorks or CDR files.
TransNexus’s SDReporter is a complete Call Detail Record (CDR) reporting and analysis solution. Designed to be simple and efficient, SDReporter is easy to install and provides 65 comprehensive and easy to understand color coded Quality of Service (QoS) reports.
Call Completion Reporting
SDReporter's Call Completion Reports provide an end to end view of signaling performance. The reports present signaling performance statistics that are crucial to monitoring your call routing to ensure profitability. SDReporter's Call Completion reports include statistics surrounding call success ratio, answer seizure ratio, average call duration, and post dial delay.
Quality of Service Reporting
Color coded Quality of Service reports provide the full view of the service quality experienced by your customers. With these reports, you will be able to gain a deep understanding of your customer's experiences and catch QoS issues before your customers call to complain. SDReporter's deep level of reporting means that you can drill down in every report to see in-depth detail about the source realm and device, destination realm and device, SBC, dial code, and time of day. With SDReporter, you will see reports related to the percent of calls with low QoS, RFactor, MOS score, jitter, packet loss, and packet delay.
Call Detail Records Reporting
SDReporter's CDR Reports provide full access to view and download CDRs quickly and easily. With SDReporter, CDRs for a 24 hour period can be downloaded By Source Realm or Destination Realm, or you may drill down through any report to view and download a select sample of CDRs.