FCC contacting providers with past due RMD updates

The FCC has begun contacting providers who have missed the deadline to update their certification filing in the Robocall Mitigation Database (RMD). Here’s what’s happening.

On January 25, 2024, the FCC published a public notice to announce compliance deadlines for the revised RMD filing requirements that the Commission adopted on March 16, 2023, in their Sixth Caller ID Authentication Report and Order.

The compliance deadline for revised RMD filings was February 26, 2024.

The notice included another compliance deadline, May 28, 2024, when providers must no longer accept traffic directly from any provider, including non-gateway intermediate providers, that do not have a certification filing in the RMD.

FCC follow up

In late March 2024, the Commission sent email notices to RMD contacts for noncompliant RMD certification filings. The notices advised the contacts that a failure to submit an updated filing would result in a referral to the FCC’s Enforcement Bureau and possible removal of the noncompliant certification filings from the RMD.

We do not know how many RMD contacts received such emails. Reviewing the RMD filings gives us a (very) rough estimate that perhaps less than half of the RMDs on file have been updated to comply with the revised requirements.

Revised filing requirements

We summarized the revised filing requirements in a blog post on updated robocall mitigation filing rules.

The FCC provided instructions for revising a filing on the RMD website.

Providers should note that compliance involves two things:

  1. Updating their certification filing in the RMD website and
  2. Preparing a robocall mitigation plan document.

We have developed a robocall mitigation plan template for TransNexus customers to help them document their robocall mitigation plan.

closeup photo of a calendar

TransNexus solutions

TransNexus is a leader in developing innovative software to manage and protect telecommunications networks. The company has over 25 years’ experience in providing telecom software solutions including branded calling, toll fraud prevention, robocall mitigation and prevention, TDoS prevention, analytics, routing, billing support, STIR/SHAKEN and SHAKEN certificate services.

Contact us today to learn more.

Request information

* required

This information will only be used to respond to your inquiry. TransNexus will not share your data with any third parties. We will retain your information for as long as needed to retain a record of your inquiry. For more information about how we use personal data, please see our privacy statement.